Accessibility

Our target

Credit File Corrections targets WCAG 2.2 Level AA across the public site, the forms, the letter builder, and the review request path.

What is built in

• Every page works with a keyboard alone, with a visible high-contrast focus ring that is never suppressed.
• A skip link to main content, and one <h1> per page with headings in order.
• Every form control has a real associated label, not a placeholder standing in for one.
• Errors are announced to screen readers and say what to do, not just that something is wrong.
• Text meets AA contrast, and the layout reflows to 320px without horizontal scrolling.
• Wide tables scroll inside their own container rather than forcing the page sideways.
• No content depends on color alone, and required fields are marked in text as well as color.
• Animation respects prefers-reduced-motion.
• Nothing auto-plays, and nothing times out while you are filling in a form.

Known limitations

Stated plainly rather than left for you to discover:

• The letter builder produces a plain-text letter in a textarea. It is fully readable and editable by a screen reader, but it is a large block of text and navigating it takes patience. Downloading it and opening it in your own word processor is often easier.
• The downloadable templates are plain text with bracketed blanks. That is deliberate — plain text is the most universally accessible format — but it means there is no form-field structure to tab between.
• This statement reflects our own testing, both automated and manual keyboard and screen reader checks. It is not a third-party audit.

Report a problem

If anything here does not work for you, tell us through support and choose "An accessibility problem." Include the page and what happened. Accessibility reports are treated as bugs to fix, not as feedback to file.

If a barrier on this site is stopping you from getting something done, say so, and we will help you get to the same result another way while we fix it.

Last reviewed August 4, 2026.